Use cases and SMS applications for Public administration
Public Administration uses SMS to optimize processes, reduce costs and improve communication with citizens, facilitating notifications, reminders, payments, emergency alerts and internal communication in health, education and transportation.
This sector includes governments, regional authorities, municipalities, health services, education, emergencies, transportation, traffic, tax collection, risk prevention, security, justice and social assistance,...
Index
Success storyThe SMS channel for the industry Public administration
The use of SMS in public administration not only improves communication with citizens, but also optimizes administrative processes, reduces costs and increases efficiency in the receipt of official notifications.
SMS in the public sector is a benefit for both agencies and taxpayers. Nowadays it is legally necessary to be informed about the status of public procedures, and it is in this sense that SMS can help to optimize processes, improve management and make services more flexible.
SMS for organizations can help taxpayers with their transactions, in addition to keeping them informed at all times of the services available to them.
In this sense, SMS messages improve communication, facilitate accessibility and even make tax collection easier for the Treasury, Health, Education and any other government agency.
Main sector uses Public administration
- Tax payment with a link
- Emergency alerts
- Internal communication among employees
- Appointment reminders and appointments
- Relevant local news
- Notices of construction work, maintenance or service interruptions
- Notification of special events, elections, etc.
- Administrative reminders
Examples of SMS messages for the industry Public administration

Success story
LabsMobile is a supplier of the Cl@ve system for the Public Administration.
LabsMobile is the official SMS provider for the Cl@ve System in Spain, facilitating secure authentication in digital services of public organizations by sending PIN codes via SMS, improving security and efficiency in the management of user access.
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