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Use cases and SMS applications for Public administration

Public Administration uses SMS to optimize processes, reduce costs and improve communication with citizens, facilitating notifications, reminders, payments, emergency alerts and internal communication in health, education and transportation.

This sector includes governments, regional authorities, municipalities, health services, education, emergencies, transportation, traffic, tax collection, risk prevention, security, justice and social assistance,...

The SMS channel for the industry Public administration

The use of SMS in public administration not only improves communication with citizens, but also optimizes administrative processes, reduces costs and increases efficiency in the receipt of official notifications.

SMS in the public sector is a benefit for both agencies and taxpayers. Nowadays it is legally necessary to be informed about the status of public procedures, and it is in this sense that SMS can help to optimize processes, improve management and make services more flexible.

SMS for organizations can help taxpayers with their transactions, in addition to keeping them informed at all times of the services available to them.

In this sense, SMS messages improve communication, facilitate accessibility and even make tax collection easier for the Treasury, Health, Education and any other government agency.

Main sector uses Public administration

  • Tax payment with a link
  • Emergency alerts
  • Internal communication among employees
  • Appointment reminders and appointments
  • Relevant local news
  • Notices of construction work, maintenance or service interruptions
  • Notification of special events, elections, etc.
  • Administrative reminders

Examples of SMS messages for the industry Public administration

CityCouncil: Hello Marc, we remind you that you can pay your taxes through our website quickly and securely: http://lm0.eu/pytBnOM Ayuntamiento de León.
Description: Reminder message to report pending taxes, providing a link to complete the action.
EMERGENCY: Bilbao City Council: Strong winds. In case of EMERGENCY consult / call 902 335 789
Description: Informative message about weather conditions in real time with useful information for emergencies derived from it.
CarTr: TRAFFIC informs you that your vehicle is in the Municipal Vehicle Depot of Vall d'Hebrón. You can pick it up by paying the towing and fine fees. For more information. www.trafic.es
Description: Message about the status and location of the vehicle with additional information.
PublicAd: INFO: we want to keep in touch with you as before. Validate your data. It will only take you 1 minute: www.miwebdeRGPD.com
Description: Message to collect and complete information in a public agency, the link is provided to be able to manage it directly.

Success story

LabsMobile is a supplier of the Cl@ve system for the Public Administration.

LabsMobile is the official SMS provider for the Cl@ve System in Spain, facilitating secure authentication in digital services of public organizations by sending PIN codes via SMS, improving security and efficiency in the management of user access.

Read success story

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