Use cases and SMS applications for Logistics and transport
The growth of online commerce has driven the logistics and transportation sector as a key sector for order delivery. Thus, speed and efficiency of communication become two crucial requirements to ensure on-time delivery and improve customer satisfaction.
This sector includes courier companies, parcels, land, sea, air, rail transport, logistics, distribution, last mile, fleet management, storage, reverse and intermodal logistics,...
Index
The SMS channel for the industry Logistics and transport
Sending SMS in the Transport and Logistics sector allows to have a control of the location of packages and therefore, a real-time communication with customers and suppliers who can obtain information about the shipment at all times.
With SMS you can keep your customers informed of the status of shipments quickly, efficiently and very economically. In addition, you can add personalized links to complete information or even to modify delivery data without wasting time or money in the management.
Sending SMS is presented as a very simple tool that works on all devices. The message arrives instantly to the user's device and the receiver reads it within 5 minutes in 95% of the cases. In addition, there are customization options, modifying the sender and the message.
Main sector uses Logistics and transport
- Order status
- Shipment tracking
- Location information
- Delivery changes
- Delivery change links
- Notifications of incidents or delays
- SMS with options to choose an alternative delivery
- Service evaluation survey
- Internal traffic status alerts
- Communications with suppliers
Examples of SMS messages for the industry Logistics and transport

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