ES

Privacy Policy

User information

Processing: Customers and suppliers

Who is responsible for the processing of your personal data?

The data controller is 001TECH SL, with CIF B65213472 and address at C/ Mateu Ferran 6, 08030 Barcelona (Spain).

You can contact our Data Protection Officer at: dpo@severaladvice.com.

What do we process your personal data for and why do we do it?

We process your data in order to manage business relationships with customers and suppliers, including accounting, tax and administrative management. The legal basis of the treatment is the execution of a contract and compliance with legal obligations arising from tax and commercial regulations.

How long will we keep your personal data?

The data will be kept for the time necessary to fulfill the purpose of the processing and, subsequently, for the legal periods required for tax and accounting purposes.

To whom do we provide your personal data?

001TECH SL has its own staff or collaborators located outside the European Economic Area, in the following locations: Colombia and Uruguay.

In order to guarantee an adequate level of protection in the access to personal data by these workers, 001TECH SL has formalized with each of them an International Data Transfer Agreement between Data Processors, based on the Standard Contractual Clauses approved by the European Commission (EU Decision 2021/914).

These transfers are duly documented, and additional technical and organizational measures are implemented in accordance with Recommendation 01/2020 of the European Data Protection Committee (EDPC) to mitigate risks, including encryption, access control, activity logs and internal monitoring.

What are your rights?

You can exercise your rights of access, rectification, deletion, opposition, limitation and portability. You can also withdraw your consent at any time and file a complaint with the AEPD.

Contact information to exercise your rights:

001TECH SL - C/ Mateu Ferran 6, 08030 Barcelona (Spain).
Email: gdpr@labsmobile.com
DPO: dpo@severaladvice.com

Treatment: Tax and accounting

Who is responsible for the processing of your personal data?

The data controller is 001TECH SL, with CIF B65213472 and address at C/ Mateu Ferran 6, 08030 Barcelona (Spain).

You can contact our Data Protection Officer at: dpo@severaladvice.com.

What do we process your personal data for and why do we do it?

In order to register and manage the fiscal and accounting obligations related to our economic activity. The legal basis is the fulfillment of a legal obligation.

How long will we keep your personal data?

During the legally established periods for the conservation of accounting and tax documentation (minimum 5 years, up to 6 or more if required by law).

To whom do we provide your personal data?

To the Tax Administration and financial entities (banks, payment platforms).

001TECH SL has its own staff or collaborators located outside the European Economic Area, in the following locations: Colombia and Uruguay.

In order to guarantee an adequate level of protection in the access to personal data by these workers, 001TECH SL has formalized with each of them an International Data Transfer Agreement between Data Processors, based on the Standard Contractual Clauses approved by the European Commission (EU Decision 2021/914).

These transfers are duly documented, and additional technical and organizational measures are implemented in accordance with Recommendation 01/2020 of the European Data Protection Committee (EDPC) to mitigate risks, including encryption, access control, activity logs and internal monitoring.

What are your rights?

You can exercise your rights of access, rectification, deletion, opposition, limitation and portability. You can also withdraw your consent at any time and file a complaint with the AEPD.

Contact information to exercise your rights:

001TECH SL - C/ Mateu Ferran 6, 08030 Barcelona (Spain).
Email: gdpr@labsmobile.com
DPO: dpo@severaladvice.com

Treatment: Contacts

Who is responsible for the processing of your personal data?

The data controller is 001TECH SL, with CIF B65213472 and address at C/ Mateu Ferran 6, 08030 Barcelona (Spain).

You can contact our Data Protection Officer at: dpo@severaladvice.com.

What do we process your personal data for and why do we do it?

For contact management, sending informative and promotional communications about our products or services. The legal basis is the consent of the interested party.

How long will we keep your personal data?

They will be kept as long as their deletion is not requested or consent is revoked.

To whom do we provide your personal data?

001TECH SL has its own staff or collaborators located outside the European Economic Area, in the following locations: Colombia and Uruguay.

In order to guarantee an adequate level of protection in the access to personal data by these workers, 001TECH SL has formalized with each of them an International Data Transfer Agreement between Data Processors, based on the Standard Contractual Clauses approved by the European Commission (EU Decision 2021/914).

These transfers are duly documented, and additional technical and organizational measures are implemented in accordance with Recommendation 01/2020 of the European Data Protection Committee (EDPC) to mitigate risks, including encryption, access control, activity logs and internal monitoring.

What are your rights?

You can exercise your rights of access, rectification, deletion, opposition, limitation and portability. You can also withdraw your consent at any time and file a complaint with the AEPD.

Contact information to exercise your rights:

001TECH SL - C/ Mateu Ferran 6, 08030 Barcelona (Spain).
Email: gdpr@labsmobile.com
DPO: dpo@severaladvice.com

Processing: Biometric verification of customer identity

Who is responsible for the processing of your personal data?

The data controller is 001TECH SL, with CIF B65213472 and address at C/ Mateu Ferran 6, 08030 Barcelona (Spain).

You can contact our Data Protection Officer at: dpo@severaladvice.com.

What do we process your personal data for and why do we do it?

To verify the identity of users when creating an account, by means of photograph/selfie and official document, with manual review. The purposes are: to verify identity, prevent fraud and ensure that the person who registers is who he/she claims to be.

The legal bases are the consent of the data subject and the performance of a contract. The processing of biometric data is based on the explicit consent of the data subject (art. 9.2.a RGPD).

How long will we keep your personal data?

During the time necessary to validate the user's identity, and thereafter as long as there are applicable legal requirements.

To whom do we provide your personal data?

To service providers involved in identity verification, as well as to competent public administrations if applicable.

Are there any international data transfers?

Yes. Transfers can be made to Brazil, Colombia, United Kingdom, India, Mexico and the United States, with appropriate safeguards, such as adequacy decisions or standard contractual clauses with additional measures in accordance with ECDC Recommendation 01/2020.

001TECH SL has its own staff or collaborators located outside the European Economic Area, in the following locations: Colombia and Uruguay.

In order to guarantee an adequate level of protection in the access to personal data by these workers, 001TECH SL has formalized with each of them an International Data Transfer Agreement between Data Processors, based on the Standard Contractual Clauses approved by the European Commission (EU Decision 2021/914).

These transfers are duly documented, and additional technical and organizational measures are implemented in accordance with Recommendation 01/2020 of the European Data Protection Committee (EDPC) to mitigate risks, including encryption, access control, activity logs and internal monitoring.

What are your rights?

You can exercise your rights of access, rectification, deletion, opposition, limitation and portability. You can also withdraw your consent at any time and file a complaint with the AEPD.

Contact information to exercise your rights:

001TECH SL - C/ Mateu Ferran 6, 08030 Barcelona (Spain).
Email: gdpr@labsmobile.com
DPO: dpo@severaladvice.com

Processing as processor: Telephony services (sending of SMS)

Who is responsible for the processing of your personal data?

In this case, 001TECH SL acts as processor. The data controller is the entity (001TECH SL's client) that contracts our SMS sending services. If you wish to exercise your rights, you must contact the data controller directly.

What do we process your personal data for and why do we do it?

We process the data on behalf of the data controller, for the provision of electronic communication services by sending automated SMS. The legal basis is established by the order contract signed with our customers.

How long will we keep your personal data?

The data associated with the sending of SMS (message history and linked data) will be accessible from the control panel for 12 months.

Subsequently, they will be securely stored in backup systems for an additional 4 years, with access to them being limited at the express request of the customer.

Data relating to recipient groups, templates, landings, attachments and account settings will be retained for as long as the account remains active.

In the event of cancellation or termination of the contract, the data will be definitively deleted within a maximum period of 15 calendar days from the effective date of cancellation, without the possibility of subsequent recovery, in accordance with the provisions of the corresponding contractual clause.

To whom do we provide your personal data?

To telecommunications operators involved in the provision of the service.

001TECH SL has its own staff or collaborators located outside the European Economic Area, in the following locations: Colombia and Uruguay.

In order to guarantee an adequate level of protection in the access to personal data by these workers, 001TECH SL has formalized with each of them an International Data Transfer Agreement between Data Processors, based on the Standard Contractual Clauses approved by the European Commission (EU Decision 2021/914).

These transfers are duly documented, and additional technical and organizational measures are implemented in accordance with Recommendation 01/2020 of the European Data Protection Committee (EDPC) to mitigate risks, including encryption, access control, activity logs and internal monitoring.

What are your rights?

You should exercise your rights directly with the company that sent you the SMS, as it is responsible for the processing of your data.

Contact information for more information about the SMS sending service:

001TECH SL - C/ Mateu Ferran 6, 08030 Barcelona (Spain).
Email: gdpr@labsmobile.com
DPO: dpo@severaladvice.com

2. Mandatory or optional nature of the information provided

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) or indicated as mandatory in the website forms, expressly, freely and unequivocally accept that their data are necessary to fulfill their request, by the responsible, being voluntary the inclusion of data in the remaining fields.

If the user does not provide all the requested data, it cannot be guaranteed that the information and services provided will be completely tailored to the user's needs.

The user guarantees that the personal data provided are truthful and is responsible for communicating any changes to them.

3. Safety measures

In accordance with the provisions of current legislation on personal data protection, 001TECH SL complies with all provisions of the RGPD and the LOPDGDD for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the RGPD, by which they are treated lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary.

001TECH SL has implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account criteria such as:

  • Encryption of communications and storage using secure protocols (TLS/HTTPS).
  • Authentication by means of user and personalized password to access equipment and platforms.
  • Offsite backups performed at least weekly, protected by appropriate technical measures.
  • Control of physical and logical access to information, with restriction to authorized personnel.
  • Secure destruction of physical and digital documentation at the end of its usefulness or in case of account cancellation.
  • Internal audits and periodic review of security systems.

Likewise, 001TECH SL has documented these measures in its Information Security Management System, in accordance with the best practices in the sector, and acts under the principle of proactive responsibility in all the processing it carries out, whether it is responsible or in charge.

Last modified 15/09/2025, version v.1.3