Use cases and SMS applications for Automotion
Optimize customer relationships in the automotive sector through maintenance alerts, service updates and exclusive promotions. LabsMobile provides an effective tool to strengthen customer loyalty and improve the overall service experience.
This sector includes mechanical workshops, spare parts sales, driving schools, car rental, car dealerships, second hand sales, car shows and meetings...
The SMS channel for the industry Automotion
SMS marketing is very common in the automotive industry as it allows dealers to create different campaigns depending on the objectives and type of customer. Some of the objectives are to publicize a new offer, test a new model or build loyalty with customers who have already purchased once.
SMS is also commonly used in the automotive industry as a fast and efficient solution for communicating with repair shop customers. SMS is a very useful tool to notify a vehicle pick-up or to evaluate the service offered.
SMS-based marketing campaigns for this sector can build a relationship of trust with the customer. It is a matter of segmenting the brand's existing database well based on age, place of residence, or other parameters.
SMS communication in this sector allows you to send fully personalized SMS messages. With them, it is possible to provide greater customer service and customer loyalty.
Main sector uses Automotion
- Notification of vehicle pick-up
- Appointment reminder
- Reminder of regular check-ups and appointments
- Sending personalized quotations
- Special offer campaigns
- Service or repair assessment surveys
- Information on events or activities
- Launch of new models or products
- Follow-up of the delivery process
- Exam or test reminders
- Sending invoices or administrative documentation
Examples of SMS messages for the industry Automotion
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Success story
Use of SMS in a dealership
A group of dealerships in Spain adopted SMS to communicate more effectively with their customers. They used messages to promote vehicle offers, remind appointments and manage servicing, achieving more direct and efficient communication compared to email.
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