Use cases and SMS applications for Software and technology
Drive user adoption and retention in the software and technology industry with LabsMobile. Delivers product updates, verification codes and technical support via SMS messages, improving user experience and satisfaction.
This sector includes mobile applications, computer or device repair, online platforms, content management software, ecommerce, vertical software, CRM software,...
The SMS channel for the industry Software and technology
Sending SMS messages from software systems has different uses such as solving security issues, logistics, as well as providing new forms of marketing.
The most widespread use is communication with end users to notify, remind or simply keep the customer informed of appointments or orders.
But SMS communication is also used to validate and verify the identity of users (with OTP codes or 2FA techniques). These aspects guarantee the authorship of certain actions and access to restricted private areas.
It is also common for many vertical management software (clinics, hairdressing salons, dentists, workshops, etc.) to have an SMS module from which you can communicate with the customer database or carry out campaigns.
Main sector uses Software and technology
- User authentication through codes
- Notification of errors or server crashes
- User validation for restricted actions
- Direct communication with customers from a software vertical
- SMS booking management module
- SMS module for sending promotional campaigns
- Viralization messages in mobile applications and portals
- Notification of status changes in online orders
Examples of SMS messages for the industry Software and technology
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Success story
SaaS platform improves communication with LabsMobile
In this case study, we tell you how LabsMobile's SMS integration transformed the way a SaaS platform manages its key communications. From user authentication to automating reminders and promotional campaigns.
Read success storyRelated news
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