Restaurants and accommodation

Examples and case studies for the sector restaurants and accommodation

This sector includes hotels, hostels, rural accommodation, catering services, reserve portals, restaurants, bars, events or banquets ...

The use of SMS for the catering and hospitality industry provides an ample amount of possibilities that contribute to the relationship and communication with customers quickly and efficiently. SMS messages can be both informative (transactional) and commercial SMS with the inclusion of links to landings web with any multimedia material.

Campaigns can be used to publicize the current offer or to promote a special event such as parties, Christmas, etc.

In addition, transactional SMS messages are of vital importance for this sector. Reservation management is a common use in many of the catering establishments and SMS communication is generally integrated with online reservation management software.

Possible uses

• Booking confirmation
• Reservation reminder and possibility of cancellation
• Information message about the check-in
• Information of the daily offer (events, activities, etc.)
• Offer of last places
• Promotion and discount campaigns
• Communication to recurring clients
• Call for temporary staff

Examples

Reminder and information of a reservation

Notification and information of the details of a reservation. The objective of this message is to facilitate the entry of the client and to give the maximum information of interest.
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TreeHOTEL

🏨 Carl, tomorrow you have a reservation at our Hotel 📍 322 Palms Str, Florida. More information about your room, hours, location or services at
👉 http://labsmo.bi/jhstWre

Sending the daily menu offer

Sending the daily offer of a restaurant. The objective is to spread a dynamic or changing offer every day, in addition to attracting the customer to the establishment with a reminder.
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BonAppetit

🌶 Today, Tuesday we have our lasagna and tuna marinated as ⭐️ star dishes. Here you will find the menu, seasonal dishes, options and prices:
👉 http://labsmo.bi/UW712ws

Promotion of an opening event

Campaign of communication of an event. The objective is to attract the maximum public to an inauguration giving to concer the most outstanding characteristics.
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ObrienPub

🥂 Come to the opening of our summer terrace! Friday 12 at ⏱ 9pm. We invite you to have a beer and enjoy the best live music! Sign up at
👉 http://labsmo.bi/HW71waqs