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Extend the capacity of your SMS by delivering a single message to the recipient.

Everything You Need to Know About Concatenated SMS

A conventional or standard SMS message has a maximum capacity of 160 characters. However, thanks to concatenated SMS, this capacity can be expanded, allowing more extensive and detailed communications.

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¿Qué es un SMS Concatenado?

A concatenated SMS is an SMS message that has a length or capacity greater than 160 characters. It is transmitted in segments or parts and will be displayed as a single message to the end recipient.

Differences between Standard SMS and Concatenated SMS

Differences affect the way SMS messages are sent, received and billed, so it is essential to choose the right type based on your communication needs.

Comparison between Standard and Concatenated SMS
FeatureStandard SMSConcatenated SMS
Maximum length160 charactersUp to 1,224 characters
Message splittingNot splitSplit into 157 character chunks
RecompositionNot applicableAutomatic at the recipient
CostsSingle messageCharged per chunk
Recommended useShort, direct messagesLong, detailed messages

Examples of Concatenated SMS usage

  • Standard SMS: Appointment notifications, verification codes or short alerts.
  • Concatenated SMS: Promotional messages, customer support, detailed updates, or extensive personalized information.

Select the appropriate option based on the length and content of your message to optimize costs and ensure a good experience for the recipient.

How does Concatenated SMS sending work?

Once Concatenated SMS service is enabled in the Account Preferences, users will be able to send Concatenated SMS messages with more capacity from any form or SMS sending option in our Web Application.

In addition, it is possible to automate the sending of Concatenated SMS by integrating with LabsMobile's SMS API, see the API documentation for more information.

Advantages of Using Concatenated SMS

Improved communication with customers

Concatenated SMS allow you to send longer and more detailed messages, facilitating clearer and more complete communication.

Increased response rate

A more complete message reduces the need for multiple sends, improving the recipient's experience. By receiving all the information at once, customers are more likely to respond in a timely manner.

Personalization and segmentation possibilities

Concatenated SMS allow you to include personalized information, such as names, account details, or specific promotions, improving the relevance of the message.

Practical Applications of Concatenated SMS

Use cases in marketing and advertising

Marketing campaigns greatly benefit from concatenated SMS by being able to send complete product descriptions, special offers, terms and conditions, etc.

Use cases in marketing and advertising

Businesses and organizations can use concatenated SMS to send critical alerts and service updates with all necessary details. As well as including multiple links to related information or multimedia resources.

Examples in promotional campaigns

  • Seasonal promotion: "Special discount! Buy before December 31st and receive a 20% discount on all our products. Visit us on our website for more details, offer conditions and available products. Don't miss out!"
  • Special event: "We invite you to our exclusive event on January 15th at our main center. Enjoy special activities, raffles and unique offers throughout the day. Reserve your place now and make sure you don't miss out on this unforgettable experience."
  • Product launch: "Discover our new smartphone with a 6.5-inch HD screen, advanced 108 MP camera and long-lasting battery. Pre-sale open with special prices. Make your reservation now and be the first to get your hands on it. Limited time offer!"

How much does a Concatenated SMS cost?

The activation of the concatenated SMS service is free of charge. Only Concatenated SMS messages sent are charged. Credits corresponding to the length of the SMS text will be deducted.

Details on Concatenated SMS capacity and cost:

Capacity of a Concatenated SMS
Up to 160 characters1 credits
From 161 to 306 characters2 credits
From 307 to 459 characters3 credits
Recommendation

It is not recommended to send concatenated SMS of more than 3 parts because they may present errors in transmission, delivery or display.

All sending forms in our web application show the number of characters, segments and credits consumed by any standard or concatenated sending. More information in How to calculate the cost of an SMS.

How to enable the Concatenated SMS Sending Service?

These are the steps to send Concatenated SMS in the LabsMobile platform:

1
Register, create a user account here and follow the steps to validate your account.
2
Through any sending form or API you will be able to send concatenated messages of more than 160 characters.

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