What are SMS credits and how do they work?

Sending SMS bulk messages on behalf of your company is an inexpensive way to advertise your business, enhance your brand image, and ensure that those messages you send are received. This type of messaging has a much higher opening rate and is more immediate than WhatsApp, email, or any other type of medium. That is why today we want to talk to you about how to get them: SMS credits.

What is the difference between SMS messages and SMS credits?

SMS messages are the communications you send to your customers. Credits, on the other hand, are the way of purchasing messages on the platform. It is a worldwide unification system to facilitate the purchase of SMS messages since they do not have the same price in all countries. The credit is an intermediate unit that functions as the internal currency of SMS message delivery platforms such as LabsMobile.

When you have a LabsMobile account to send SMS messages you will see a balance showing your credits. These credits can be used to send any type of SMS. You only have to take into account that the number of credits that will be discounted with each delivery will depend on the type of message you have chosen (concatenated, certified, Unicode, standard…) and the country you want to send it to. For example, an SMS message in Spain amounts to one credit, but this is not the case in all countries.

How much does the SMS credit pack cost?

If you are wondering what the price of the credits is, you should know that it will depend on the type of pack you purchase and its volume. It also depends on the country. When it comes to topping up your balance, you can verify this during the first step and choose the pack that best suits your needs.
Here you can see the pricing options for LabsMobile’s SMS messages and also request a detailed quote according to your needs.

How can you use your credits to send SMS messages?

One of the most important things you should know is that, depending on the country you want to send your messages to, the price will vary.
So, for example, an SMS to Spain costs one credit, as we mentioned before. But each SMS to different Latin American countries has a lower price.

And there are other countries for which you will need more than one credit per SMS (for example, for Belgium you will need 6 and for France 4.5).
Even so, it is important that you know that the credits you purchase will be used to send your messages to different countries and for different types of SMS messages. You do not need to buy credits for each country. Simply pay with more or fewer credits depending on the destination of the messages. In addition, all the credits you purchase will be valid for 18 months, during which you will be able to use them without any problem.

Topping up SMS credits

To top up, you just need to access the control panel and the credits purchase section. This can be done by bank transfer, credit card, or using local methods in some Latin American countries. Check the payment methods.
After a few seconds or minutes of validating this transaction, you will be able to see the credits in your balance.
In short, SMS credits are an internal currency that will allow you to send your messages to any country with ease. If you want to know more, please contact us. At LabsMobile we support you every step of the way.