Avoid no-shows and improve your communication with SMS appointment reminders.

The SMS Appointment Reminders Solution.

At LabsMobile we understand the importance of optimizing appointment management and maximizing the efficiency of your business.

We offer you a comprehensive SMS appointment reminder solution, designed to help you reduce no-shows, improve communication with your customers and increase overall satisfaction.

What is an SMS appointment reminder?

One of the best ways to remind an appointment of your business is through SMS messages due to the advantages and properties of this communication channel. This reminder consists of an SMS text message sent a few days or hours before the scheduled appointment and avoid no-shows.

Elements of an SMS reminder

The content of the message must contain all the main details of the appointment such as the address where the appointment is to be made, the date and time and other information such as the doctor, clinic or identification of the business or entity where the appointment has been booked.

It is also highly recommended to indicate a contact method or link where you can cancel or reschedule the appointment. In this way it will be very easy to modify the appointment and thus take advantage of that time for another person, maximizing the busy hours and reducing absences.

In cases where an appointment is modified (schedule, cancellation, address, etc.) either by the user or by the business, it is highly recommended to send a confirmation via SMS with the final data of the definitive appointment.

Why send appointment reminders in SMS messages?

  • Universal. The SMS channel has worldwide coverage, and who doesn't have an SMS-capable cell phone today, and without any installation or configuration.
  • Delivery rate. Take advantage of the 98% delivery rate of an SMS that also ensures a reading within the first few minutes in most cases.
  • Immediacy. Schedule an SMS sending at the time you want and when it is most effective, it will arrive in a few seconds.
  • Direct. It arrives in seconds to your client's or patient's hand.
  • Automation. Integrates the sending of appointments by SMS with any agenda or contact system and automates reminders.
  • Metrics. Check your SMS delivery statistics and compare the results with the improvement in no-shows and attendance to your appointments.

Advantages of choosing LabsMobile to send appointment reminders by SMS?

  1. Proven efficiency. Our platform has been designed to simplify and automate the process of sending appointment reminders. Save time and resources and rely on the reliability that LabsMobile has demonstrated in over 15 years of experience and thousands of customers.
  2. Flexible customization. Every business is unique, and we understand the importance of personalizing your messages. With LabsMobile, you can easily tailor reminder SMS to fit your specific style and needs.
  3. Automated reminders. Forget worries about forgetfulness or human error. Set up automated reminders with our SMS API or with our Web Application so that your customers receive notifications at the right time, improving punctuality and attendance to appointments.
  4. Easy integration. LabsMobile integrates easily with your existing systems, allowing you to synchronize data and facilitate the process of sending reminders without interruptions. Check out our SMS API, existing modules and plugins as well as the functionality of our web application.
  5. Seguridad y confidencialidad. La privacidad es una prioridad. Nuestra plataforma garantiza la seguridad y confidencialidad de la información de tus clientes, cumpliendo con la normativa y los estándares más altos de protección e integridad de datos.

In which areas can SMS appointment reminders be used?

SMS appointment reminders are a versatile and effective tool used in a variety of settings to improve schedule management and ensure on-time attendance. Some of the sectors where these reminders are especially beneficial are:

  1. Health and healthcare
    • Medical appointments and consultations
    • Medication reminders
    • Scheduling of clinical tests and analysis
  2. Beauty and wellness services
    • Appointments in beauty salons
    • Reminders for spa treatments
    • Programming of hairdressing services
  3. Education sector
    • Reminders of school meetings and conferences
    • Appointments for tutorials and interviews with teachers
  4. Legal sector
    • Appointments and reminders for legal consultations
    • Hearing dates and legal proceedings
  5. Automotive sector
    • Reminders for scheduled maintenance and overhauls
    • Appointments for vehicle service and repair

These are just a few examples, but the versatility of SMS appointment reminders makes them a valuable tool in any industry where it is important to schedule and manage appointments and commitments with customers or clients. The use of this technology not only reduces no-shows and improves punctuality, but also strengthens communication between companies and their customers.

How much does the SMS appointment reminder service cost?

The service of sending SMS appointment reminders and its integration or automation has no additional cost, as in most LabsMobile services you only pay for the SMS messages sent.

In order to calculate the cost of reminders we recommend knowing SMS prices and how SMS messages are priced and different factors of the reminder service behavior such as: number of appointments and reminders, target countries, text length, etc.

To request more information contact us.

How do SMS appointment reminders work?

These are the steps to contract and configure the SMS appointment reminder service in the LabsMobile platform:

Register, create a user account here and follow the steps to validate your account.
Connect your appointment management system with LabsMobile. Our support team will be happy to help you through the whole process.
Customize your appointment reminder messages. Choose the tone, frequency and content to match your business identity.
Set up automatic reminders and let LabsMobile work for you. Reminders will be sent at the right time, ensuring effective communication with your customers.

Our team
can help you

Interested in our services?

Our managers and technical team are always available to answer all your questions about our SMS solutions and to advise you on the implementation of any action or campaign.

Contact us