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Send SMS messages online to your e-commerce customers. SMS objectives in E-commerce

Now, at the risk of repeating ourselves, we mean it when we say that SMS messaging can boost sales for your business. Now, LabsMobile has integrated with the Prestashop platform so that you can enjoy all the new SMS functions for your online shop.

4 minutes of reading
Publication: 01.31.2019
Última modificación: 06.22.2022

How to use SMS in your business and increase sales

SMS objectives in E-commerce:

Improve communication with your customers with the LabsMobile module for Prestashop. SMS is an instant, global communication channel that provides an excellent open rate at low cost. The LabsMobile module for Prestashop includes a multitude of functions:

  • Inform your customers instantly about the status of their order.
  • Receive notifications and alerts on the most important events happening on your website.
  • Increase sales by sending personalized SMS messages.
  • Increase the conversion rate of sales from abandoned carts.
  • Inform customers instantly about new products, sales and promotions.
  • Separate your customer data base and send personalized messages.
  • Personalize messages by including the customer’s NAME, COST OF PURCHASE and ORDER NUMBER in the body of the text.
  • Analyze the success of your campaigns and shipments with statistics and reports.
  • Integrate purchases into the module with three simple clicks.
  • Get support from our technical team who will resolve any issues.
  • Send emojis, special characters or any other symbol you like with SMS Unicode.

As a channel of direct communication that can reach anywhere over the globe, SMS messages have a 95% delivery rate. SMS is compatible with every mobile phone model – receiving an SMS doesn’t involve the installation of any applications or programs.

What will your customers like?

Your e-commerce customers will love being able to get an update on the status of their order at any moment and in real time. This will foster confidence in your e-commerce and customer loyalty to your brand and products.

SMS streamlines the process of sales and returns. Customers will be very happy to receive personalized SMS messages with exclusive offers and sales, receive congratulations messages on their birthday and special deals.

Enhance customer relations through SMS

Few channels can rival the impact of communication as SMS messaging. Year by year the number of SMS users grows above that of email and WhatsApp, giving SMS a competitive advantage. This is known in marketing as Customer Relationship Management (CRM).

Manage all aspects of customer communication with SMS.

Our team advises you

Interested in our services?

Our managers and technical team are at your disposal to answer all your questions about our SMS solutions and to advise you on the implementation of any action or campaign.

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