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SMS in e-commerce: Send SMS messages to customers from your online store

4 minutes of reading
Publication: 11.12.2018
Última modificación: 06.23.2022

How to take advantage of SMS business to boost sales

We’ve said it many times before, but we’ll say it again, SMS messaging can lead to significant increases in sales for your business. Now LabsMobile has integrated with the Prestashop platform, you can enjoy new SMS functions from your online shop.

Using SMS in e-commerce:

Improve customer communication with the LabsMobile module for Prestashop. SMS is an instant and global communication channel that has an excellent open rate and a low cost. The Prestashop module offers a large number of functions:

  • Inform your customers immediately about the state of their orders.
  • Receive notifications and alerts about the main events of your e-commerce website.
  • Increase sales by sending personalized bulk messaging.
  • Increase the conversion rate of sales from abandoned carts.
  • Communicate with your customers about new products, sales or liquidations directly and instantly.
  • Segment your customer database so you can send personalized messages
  • Personalize your messages with original variations in your text like the NAME, AMOUNT and ORDER NUMBER.
  • Analyze the success of your campaigns and shipments with statistics and reports.
  • Purchases integrated into the module with three simple clicks.
  • Support from our technical team who will resolve any doubts or problems.
  • Send emojis or any other symbols thanks to SMS Unicode.

SMS messages have a 95% delivery rate and can instantly reach anyone around the globe. They are compatible with all types of mobile devices and there is no need to install an application or program to receive them.

What will your customers like?

E-commerce customers like to be able to have access to up-to-date information about their orders at any time. Companies that provide this information will foster confidence in the company and customer loyalty.

SMS messages streamline the process of sales and returns. Customers can receive personalized SMS messages with information on offers and sales. They can even receive Happy Birthday messages, or exclusive deals.

Enhance customer relations through SMS

Few channels have the capacity to speed up the impact of communication as SMS. Year by year the level of SMS users grows above that of email and Whatsapp which gives SMS a competitive advantage. This is known in marketing as Customer Relationship Management (CRM).

With SMS messaging, you can manage all aspects of communication with your customers.

Our team advises you

Interested in our services?

Our managers and technical team are at your disposal to answer all your questions about our SMS solutions and to advise you on the implementation of any action or campaign.

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