Hey Petit, services for rural accommodation
SMS confirmation and reservation reminders for rural accommodation using an online portal.
Interview with Cosma Musacchino about his project, Hey Petit. He talks about how it works and how he uses LabsMobile's SMS platform to make sure that clients have access to an easy and simple method of communication.
Hey Petit is a marketing platform for rural accommodation. They help to communicate and foster an online presence for businesses that aren't used to utilizing technology or the internet to optimize their services.
Direct and immediate, SMS is the ideal method of communication for Hey Petit to contact both owners and guests. Owners are notified when new reservations are made, cancelled, or when customers request information. Guests receive information relevant to their reservation such as the address and instructions for how to get to the property.
A high open rate is essential for the business to succeed, and Cosma outlines that customers always receive and read SMS messages. The SMS service has not just been well received but has also got positive feedback from customers.
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