SMS appointments software: A platform to manage appointments in advance

 

You will be able to create reminder messages or appointment confirmations, with the client’s name, date, and time of their appointment. Then, you can schedule them to be sent at the time you want.

SMS is one of the most useful tools that exist for communicating with customers. One of its many uses allows you to manage previous appointments. It is ideal for companies that work on an appointment or shift basis. For example, doctors’ offices or other health organizations.

The high open rate of text messages, which exceeds 95%, will allow you to have successful communication with users, both for appointment reminders and rescheduling in case of absence.

How does SMS for appointments software work?

SMS can be sent quickly, massively, and easily. In addition, they can be programmed in advance so that they are sent automatically. With a platform like LabsMobile, you will be able to carry out all these tasks without problems.

You will be able to create reminder messages or appointment confirmations, with the client’s name, date, and time of their appointment. Then, you can schedule them to be sent at the time you want.

To carry out these shipments, a database is key. All companies have their database, where they keep the information of their clients. In this case, the phone number and the name of each of them are important.

Based on the scheduled shift records, you can send messages to remind them of their appointment, or to confirm their presence. If they do not, it will be possible to accommodate the agenda or assign a said appointment to another client, saving the inconvenience of an unexpected absence.

In LabsMobile, it is possible to import an existing database. If not, you can choose to create a new one, which will be stored on the server. It will depend on the comfort or need of each one.

The benefits of SMS for appointment reminders

When using SMS for appointment reminders, you can enjoy different benefits or advantages.

First of all, a great saving of resources. The massive automation of tasks provides a substantial improvement in management times, in addition to relieving the work of the staff. Both items are translated into monetary costs.

In turn, from the commercial point of view, the fulfillment of each appointment is guaranteed. Clients will not forget their commitments, and in case they cannot attend, you will be notified and you can reassign the appointment to another client.

For clients who cannot attend their appointments, SMS allows the addition of an external link, called Landing Page. Taking advantage of this link, you can send a form to modify your appointment to a new date, without having to go through the whole process again.

Messages allow you to customize the sender, so users can immediately see who the sender is before opening the SMS. This ensures an even higher open rate, and that customers are successfully notified.

SMS appointment software: A platform to manage appointments

With LabsMobile, you will be able to use SMS for appointment reminders. From its personalized creation to automatic programming, all the tools are at your disposal. In addition, you will be able to observe in detail the results of the SMS, with reports in the control panel, and thus optimize both your time and that of your clients.