Send a survey or form by SMS


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This tutorial explains how to send a survey or user evaluation (review) through SMS messages.


1

Create a survey or form

You can create a form or survey with a multitude of platforms such as Google Forms, TypeForm or SurveyMonkeys. Keep in mind that the forms must be prepared to be viewed and informed from a mobile device.

2

Log into your WebSMS account

After sign up a new account you will receive a welcome email containing the initial password. You can access your account by entering your username (registration email) and password in https://www.labsmobile.com/en/login.

3

Add a new link

If you wish to attach a link go to Links from the main menu of your account. On this screen you can see all the links saved in your account. Click on Add new link and enter the required fields: name and URL of the link.

4

Add a link in a landing

As an alternative it is possible to send a landing created in WebSMS (Landings) and add a button or link to the form from this landing. Thus it is possible to explain and give more information about the form or survey.

5

Send SMS messages

Access any sending form (Send basic, Send to agenda or Send from file) and enter the shortlink lm0.eu in the message text. Or alternatively select the link to the landing. All these resources are located in the dropdown located at the top of the message field.

6

Check the results and clicks

In the section Monitoring you can see the number of clicks that have occurred on the shortlinks and also all the data of these clicks (you must activate the option Information of each click).

7

View statistics for messages and clicks

In the sections Statistics - Messages and Statistics - Clicks you can get the statistics reports of any sending or campaign.

8

Access to the obtained data

In the chosen external platform you can download or study the data entered by the users who have answered the form or survey.


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