Why the first purchase remained on Pending or stand-by status?

For security reasons and for preventing possible fraudulent purchases new accounts first transactions must be validated manually. Within a maximum period of 24h from the first purchase our team will review the pending credit charge.

If it is required additional information or documents to validate the account user identity or company that has made the transaction.

Accounts that had undergone the validation process will have no further limitations and will be able to perform immediate recharges.


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