Why do messages show a Pending or Sent status?

In case messages remain Pending or Sent it is possible that some LabsMobile platform filters or security measures have temporarily blocked these messages.

First messages sent including links or suspicious words of leading to fraude messages will be blocked until a LabsMobile technician manually validates the message sending. Validated accounts or those which confidence index is high will not have these kind of security measures.

It is also important to review the account message sending capacity limit and other filters like the duplicate prevention filter or automatic shortened links.

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