How do I get support for an API integration?

In the event that the documentation and examples available in are not enough and there are questions or doubts it is possible to contact LabsMobile at Support Center (through the account dashboard).

The information to be sent depending on the type of incident or query must include:

  • - User account (registration email).
  • - Code language (with version and additional configurations).
  • - Chosen LabsMobile API version (JSON, GET, POST, WebService, MAIL).
  • - Include code lines or function that origins the problem.
  • - Approximate date and time of the last API request attempts if they are the reason for the query or problem. One of our support technicians will contact you as soon as possible to answer and solve any issue.

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