How do I conduct a survey through an SMS?

To send or conduct a survey through an SMS message it is necessary to include a link associated with the survey that must be published and accessible on the internet.

The first step is to create and publish the survey on any of the online platforms (such as Google Forms, TypeForms, SurveyMonkey, etc.). El primer paso es crear y publicar la encuesta en alguna de las plataforma online (como Google Forms, TypeForms, SurveyMonkey, etc). This platforms provide a unique link for each survey. This link can be shortened through the Links category of the Attachments section. This shortened link can be used in all the message sending forms.

It is also possible to include the survey Url in the message and activate the Replace link option through the Account settingssection. This way the SMS will be sent with a shortened link and click statistics will be got through the file link.


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