How can messages be customized with variables?

To be able to send messages with customized text it is necessary to have the contacts or numbers preloaded in the application with all the necessary fields filled out.

In the Send to groups section it is possible to include variables in the text message such as the name (%NAME%), group (%GROUP%), phone number (%MSISDN%) or any other contact data (%FIELD1%,%FIELD2%,...). This way it is possible to create message such as: "Hello %NAME%, your access code is %FIELD1% for the account %FIELD2%".

We recommend the use of variables and customized texts as they increase the effectiveness and interaction of the recipients.

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