How can I avoid my account balance from getting depleted?

You will receive several email notifications when the account balance reaches a specific amount of credits (by default when it reaches 50 credits and 10 credits). When these notifications are received the corresponding credit top-ups must be done manually.

However, we recommend to configure the Automatic top-ups so the account balance will never get depleted. Through this automatic top-ups feature you can choose a specific minimum credit balance after which the configured top-up amount of credits will be done with the corresponding credit card charge.


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