Last update: Oct 11, 2022
Create your own domain in the SMS links you send and this will reassure your users
LabsMobile has recently added a new feature with great value in the section Account Preferences in the Platform for sending SMS: a new field of personalized domain to send short links with a domain created by the client.
This personalized domain or subdomain can be used by any user of the platform for all the short links (for example, in attachments, files, landing pages, downloading links, etc).
1Create a DNS entry in the control panel of the hosting or domain. It’s important that the user enters their control panel and creates this entry, because LabsMobile does not have access to this control panel (it’s personal). An example of DNS entry definition: type CNAME from custom_domain.com to lm0.eu
2Then, they should introduce the domain in the following field in the LabsMobile WebSMS: Account preferences – Personalized Domain. Then, they have to save the changes. It’s important to know that sometimes you’ll need 24 hours to complete the DNS update. That is why it’s convenient to wait before creating your first campaign with personalized links.
3When the error message disappears, it means the domains have been successfully set up and all your links or short URLs will include this personalized name. This can also be confirmed in the section called Replace Links.
If you activate this option at the WebSMS, all the links included in your SMS messages will be replaced by short links automatically and they will be counted in the visits and click stats.
In a maximum period of 60 minutes from setting up the domain, the platform will assign an SSL (Let’s Encrypt) certificate to accept any https URL.