You will be able to create reminder messages or appointment confirmations, with the client’s name, date, and time of their appointment. Then, you can schedule them to be sent at the time you want. SMS is one of the most useful tools that exist for communicating with customers. One of its many uses…
“SMS communication with our clients is fundamental, a way to reach to them exclusively, amost without noise” STARTING POINT This group of dealers with thousands of customers at their different points of sale in Spain contacted LabsMobile in February 2020 to find a way to communicate with their customers exclusively, without the noise that emails…
Online dropshipping stores are gaining a lot of popularity. These work as a link between a client and a wholesale supplier, since the companies do not have or manufacture the products they offer. What’s more, they don’t even have contact with the product most of the time. One of the main factors for the success…
“With LabsMobile, thousands of SMS were delivered in 3 seconds, a complete success” How to Improve User Experience and Communication via SMS Starting Point Our women’s clothing e-commerce store sells women’s clothing and accessories to over 60,000 users. This e-commerce business has managed to position its brand in just 2 years and retain its customers…
Some studies have shown that up to 70% of clients prefer to communicate with companies through text messages Call centers have been using phone calls as their main resource for a very long time. However, this tool is slowly becoming less effective because users don’t really want to pick up calls. Many times, users…
Earning your clients’ trust is fundamental for an online store. Being always attentive, efficiency and velocity can also be the keys to increase your ecommerce sales. It’s because of this that, if you have a Woocommerce store you’ll need a plugin to offer the SMS service to your clients. Now you can integrate the sending…
We are in a special moment, when communications between doctors, clinics, hospitals, and patients should be fluid and organized. That is why SMS usage is growing everyday, as with this method they can make sure that patients are always up to date. With this method, it has been proven that control and organization of the…
The world pandemic we have been through for more than a year has made us re-do our lives and adjust them to new rules and regulations. In the professional sphere, changes have been abrupt and noticeable, as companies needed to start working remotely from home and have business meetings using programs they had never used…
During these times, SMS marketing has become the preferred strategy by many companies because of the direct contact it has with clients. Besides, it’s effective because the person that receives the personalized SMS may feel flattered and taken into account by the company that sent the message. As regards tourism, many companies also use SMS…
Improve your customer service and your client experience with transactional SMS In one of our latest articles we talked about the different uses of transactional SMS for Ecommerce. On that occasion, we focused on how to improve your communication and sales using text messages. However, we are convinced that in this topic there is a…
