Some studies have shown that up to 70% of clients prefer to communicate with companies through text messages Call centers have been using phone calls as their main resource for a very long time. However, this tool is slowly becoming less effective because users don’t really want to pick up calls. Many times,…
“Now you can ask LabsMobile for an SMS Verification account” What are Verified SMS? Companies send billions of SMS each year to communicate with consumers, but sometimes it can be difficult to trust those messages. Many times, senders are random numbers and sometimes the messages can be tricky. It’s for this that the new Google…
We are in a special moment, when communications between doctors, clinics, hospitals, and patients should be fluid and organized. That is why SMS usage is growing everyday, as with this method they can make sure that patients are always up to date. With this method, it has been proven that control and organization of the…
Digital marketing campaigs are very common today. Many companies use digital tools to make their businesses more efficient. And one of the most-used channels is SMS, though phone calls and emails are also very useful. In some cases, to achieve their objectives, these campaigns can be invasive or annoying for receivers. Especially in the cases…
Sending SMS in bulk is very useful and a fundamental pillar in any business communication strategy. However, it’s not strange that people have doubts about how to do it in a legal way, complying with all the laws and avoiding future problems. At LabsMobile, we have already informed you how the Spanish law works in…
In these days, when we’re living in confinement almost all over the planet, it is essential to adapt the company to new ways of working remotely. One of the needs of these businesses in high-demand is sending documents to employees, providers or clients. Signing documents via SMS is a very simple and quick way to…
Giving customers the option to opt-out of receiving SMS messages is among the most common questions that companies have. But let’s take it one step at a time, does opt-out of receiving SMS messages mean that you are no longer part of a company’s marketing or advertising database? No, it simply means that the customer…
A certified SMS offers a convenient, secure, and low-cost communication solution that allows organizations and individuals to obtain irrefutable proof of their SMS communications with third parties. What does certified SMS offer? A certified SMS provides a certification, with legal validity, of the subject of the message, the date when it was sent, and the…
Do you want to comply correctly with the RGPD and the new Personal Data Protection Act (LOPD in Spanish)? We explain how to have a database that complies with the Data Protection regulations. The collection/obtainment of personal data is essential for all types of businesses and institutions. Not in vain, Big Data is making a…
SMS is an exceptional tool for offering promotions, or sending out information on product news or updates to a wide variety of consumers. With the content ready, all you need now are a number of carefully-chosen recipients to read your message. For this reason, your database is crucial when setting up an SMS campaign. SMS…
